Farmfoods Ltd

Farmfoods Ltd

2B The Mall, Grays RM17 6QE, United Kingdom

+44 121 700 7160

Frozen food store, Grocery store
(222)
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About This Place

Located in the heart of Grays at 2B The Mall, Farmfoods Ltd is a trusted frozen food and grocery store that prides itself on exceptional value and a wide selection of quality products. Specializing in frozen groceries, Farmfoods offers customers an affordable and convenient way to stock up on everyday essentials and specialty items alike, making it a go-to destination for both regular shoppers and those hunting for specific hard-to-find products.

What truly sets Farmfoods in Grays apart is not just the variety of their offerings but the consistently warm and helpful service customers receive. Shoppers repeatedly speak of the friendly atmosphere created by the attentive staff, with several highlighting an employee named Kamal who goes above and beyond to provide professional, friendly assistance and knowledgeable guidance about the products available. This kind of personalized customer care elevates the shopping experience, making it both comfortable and efficient.

Customers appreciate the store’s commitment to affordability without compromising on quality. For example, one shopper was thrilled to find household staples like rapeseed oil and Heinz mayonnaise at prices that pleased the wallet, especially compared to other outlets that were out of stock. Another customer praised the quality of Farmfoods’ frozen pizza—an enticing, convenient meal option that balances taste and value.

The store also fosters a respectful and considerate shopping environment, with clear social distancing measures in place, showing their attention to customer safety and comfort. Even when a regrettable incident arose due to another customer’s disregard, the staff’s calm professionalism stood out, reinforcing Farmfoods’ welcoming atmosphere.

For those in Grays seeking dependable frozen food options coupled with exceptional customer service, Farmfoods Ltd presents as a shining example. Whether you're after everyday groceries or that special frozen treat, you’ll likely leave feeling satisfied—not just with your shopping haul, but with the friendly, personable engagement the staff delivers every time.

Service options
In-store shopping On-site services Delivery
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance
Planning
Quick visit
Payments
Credit cards Debit cards NFC mobile payments Credit cards

Opening Hours

  • Monday
    08:00 AM - 06:00 PM
  • Tuesday
    08:00 AM - 06:00 PM
  • Wednesday
    08:00 AM - 06:00 PM
  • Thursday
    Closed
  • Friday
    08:00 AM - 06:00 PM
  • Saturday
    08:00 AM - 06:00 PM
  • Sunday
    10:00 AM - 04:00 PM

Map & Directions

Visitor Reviews

  • Hareem Yasir
    2 month ago

    Quality of pizza is good... And the staff is also good and helping. Worthfullin Grays

  • Amali Thilakaratna
    2 month ago

    Had a great experience at farm foods grays today..Kamal was very helpful and provided us with professional service!! Keep up the great work kamal..

  • lonnie bruce
    3 month ago

    I went today in grays thurrock ,essex and had an episode ,with a customer that i am ashamed of ,with social distancing clearly marked ,i was waiting my turn by the check out and this person just went by me out of turn , and some words were said ,as i went to the counter i noticed the girl was shaken ,am 67 and have never felt so ashamed ,I would like to offer my deepest apology .many thanks

  • Dinesh Thalagune
    3 month ago

    Kamal in Farm Foods at Grays, was providing absolutely good customer service and was very friendly. Highly professional in engaging with us and explaining about the products. Had a wonderful experience there. Thank you Kamal.for all.

  • Sunil Chopra
    3 month ago

    Hoorah, managed to get 2 bottles of 1litre rapeseed oil, it was missing from my Asda online shop as they had run out. Also got some some nice bananas and a very large bottle of Heinz mayo. All at excellent prices. So well done Farmfoods.

  • Usman Rahim
    4 month ago

    Went in today and the male worker i think kamran or Kamal helped me locate halal lamb leg. Very helpful and always gives good service.

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